Guest-Ready Property Operations · London-wide · Monthly
Checkout to check-in, handled.
A premium monthly service for short-let and serviced operators with 3+ units, serving all of London. Turnovers, guest-ready inspections, linen, restocking and issue reporting, with one point of contact who knows your properties.
Sound familiar?
- A cleaner doesn’t turn up, and you find out from the guest.
- No photos, so you can’t see what was done, or what was found.
- Linen is a weekly headache: short, late or not to your standard.
We built Guest-Ready Property Operations around exactly these. And with Airbnb’s rule change from 20 Nov, it’s a good moment to review how your turnovers run.
Who it’s for
- Operators with three or more units who want one calm team between checkout and check-in
- Short-let managers and Airbnb co-hosts who have outgrown doing it themselves
- Small serviced-apartment firms who need each unit presented the same way
- Owners who can’t be on site, and need to see what’s happening
We look after properties across London. Fewer than three units, or need a one-off clean? Our core cleans may suit you better.
What’s included
Turnover cleaning
A full reset between guests, to a checklist written for your property.
Guest-ready inspections
A final check before arrival, so the property is presented the way you want.
Linen coordination
Clean linen and towels organised for each turnover.
Consumable restocking
Essentials checked and topped up to a list you approve.
Property checks
Visits to empty or between-booking units, with a short report.
Key management coordination
Access coordinated for each visit with your existing set-up, such as a key safe or concierge.
Maintenance issue reporting
Faults, damage or missing items reported to you with photos, so you can act before the next guest.
Multi-unit support
One standard across your units, one schedule built around your bookings, one point of contact.
How it works
A 15-minute call. Tell us about your units, booking pattern, access and linen. We’ll say honestly whether we’re a good fit.
We agree the standard. A written checklist for each property, approved by you before we start.
Start with one property. Judge the work, then add units.
Turnovers to the checklist, between 11am and 3pm or within your own window.
You see the work: before-and-after photos by WhatsApp or email the same day, plus anything we found.
What you can count on
- A written checklist agreed for each property
- One point of contact who knows your properties, not a call centre
- Serving all of London
- Eco-friendly products as standard
- Insured – £5m public liability cover
- Start with one property and judge us on the work
FAQs
How many units do I need?
Guest-Ready is designed for operators with three or more units; if you have fewer, ask about our core cleans.
Which areas do you cover?
All of London: every London borough and the City of London. You can check your postcode on our Areas page.
How is it priced?
It’s a monthly subscription, priced for the number and size of your units. We confirm your price in writing after the call.
What happens if a cleaner can’t make it?
We arrange a replacement or rebook within 24 hours.
Can you do same-day turnovers?
Yes. Turnovers run between 11am and 3pm, or within your own window.
Will I get photos?
Yes: before-and-after photos by WhatsApp or email the same day, plus anything we found.
How do you handle keys?
We work with your existing arrangement, such as a key safe, concierge or key handover service.
Are you insured?
Insured – £5m public liability cover.
How quickly do you reply?
We reply within one business day.
Can we start small?
Yes. Start with one property, judge the work, then add more.